Introducing
a better way
to bank.
Multifactor Authentication
Your security is important to us. To protect the privacy and the security of your personal information, we have introduced a new security feature. This security feature uses an IMAGE, and a PHRASE which helps you to identify that you are at our Web Site, www.communitybankandtrust.com, not a fraudulent site that looks like ours. Additionally, this security feature provides you added safety by helping us to identify you and to prevent unauthorized access to your accounts.
Your IMAGE and PHRASE enable you to identify us over the Internet. When you enroll in this security feature, you will select an IMAGE and a PHRASE known only to you. Whenever you log in we will show you this IMAGE and PHRASE, so you can be assured that you are accessing our real Web site and not an impostor site.
We can identify you by verifying the computer(s) that you are using to access our Web site. Typically you will access our Web site from one or two computers, such as your work and home computers. Either way, our Web site will remember your computer, preventing potential fraudsters from logging into your account even if they acquire or guess your Log in ID and password. Should you need to log in from a different computer we will take additional steps to verify your identity, through a series of Challenge Questions you set up at the time of enrollment.
Your security is important to us. This new security feature provides a significant increase in your online banking security versus your current User ID and password authentication, without complicating your log in process.
Login Instructions
Begin PERSONAL Online Banking Now
Begin BUSINESS Online Banking Now
Frequently Asked Questions
Why do I need Secure Image?
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Where do I enter my Password?
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How will you confirm my identity?
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How will I know that I am not at a fraudulent site?
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I am not an Internet expert. How easy is this new security feature to use?
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Why has the log in process changed?
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Can I access my account from multiple computers?
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Why am I being asked a question when I try to log in?
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What keeps somebody from stealing my IMAGE and PHRASE?
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When will I establish my IMAGE and PHRASE?
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Can I upload my own IMAGE?
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Can I change my IMAGE, PHRASE, and Challenge Questions at any time?
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What should I do if my IMAGE and/or PHRASE are incorrect?
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When will I establish my Challenge Questions?
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If I delete cookies, will I be able to access my Online Banking Account?
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